Aftercare

Excellent customer service and aftercare facilities are all part of the package when you own a Sekonda or Seksy watch. Whether your watch is a brand-new addition to your collection or a family heirloom, Sekonda endeavour to provide you with all the expert advice needed to ensure that your watch stands the test of time.
Getting started:
If your watch arrives and there is a stopper attached to the crown, simply remove the stopper to get the hands moving.

We have also gone paperless with our instruction guides, but it's still simple. Just click here to go to our instruction manual page, enter your watch's model number into the search bar and download your manual.
Services:
We advise that our customers deal direct with the Time Products UK Service Centre should they require any advice or assistance with the below:
- Watch repairs and spare parts
- Replacement straps and bracelets
- Watch servicing
- Battery replacements
- Information regarding the model purchased
If you require any of the above services, please contact our Customer Service team using the below details:
Queries and Returns:
Time Products (UK) Limited
Alexander House
1 Chartwell Point
Wigston
Leicester
United Kingdom
LE18 2EZ

If you require any of the above services, please contact our Customer Service team through our Contact Us page.