Contact Us
Customer Services
Time Products (UK) Limited
Alexander House
1 Chartwell Point
LE18 2EZ

Tel: 0116 288 2500
Mon - Thurs 09:00 - 16:30
Fri 08:30 - 15:00
Sat & Sun: Closed
For any queries, please fill in the form, and a member of our team will be in contact with you within 48 hours from Monday – Friday (excluding bank holidays).

In order to answer your query, please could you advise the model number of your watch. This information can be found on the back of the watch and it should be a 4-5 digit code. Alternatively, you could send images of the front and back of the watch to help identify it.

Expecting a response from us? If you have not received a response to your query within 48 hours (during working hours stated above) please ensure that you have checked your spam/junk folders.
Watch Servicing
If you want to enquire about servicing a watch, please call the number above to contact the servicing team.
Please note, business hours above apply.

For more information about our watch servicing click below.