Quick guide to Alpine Smart Watches

Words by Sekonda
July 09, 2023 | 5m
Quick guide to Alpine Smart Watches
The Alpine Smart Watch
Be adventure ready with the new Sekonda Alpine Smart Watch. The only Smart Watch in our range with GPS function, the Alpine Smart Watch will be smart wherever you take it.
Only here for the FAQ's? Click HERE.
Looking for the instruction manual?
Getting Started:
Charging and synchronising your Smart Watch:
Before using your Alpine Smart Watch for the first time, please ensure you charge the watch for at least 2 hours using the magnetic USB cable provided. Then, to turn it on, press and hold the top button for 5 seconds. When turned on for the first time, 'device information' will be shown.

Download the InfoWear app on your smartphone and pair your watch with the app. To do this first you must open the app and accept the permissions. Your Alpine Smart Watch will have its own unique Bluetooth name starting with 'G18' followed by letters or numbers. Select the correct name and your watch will connect with your phone.

Once your phone is paired with your Smart Watch, you must remember to synchronise your watch with your smartphone daily to keep your data. To do this, go to the app and swipe downwards on the home screen and 'syncing' will be displayed.
Fitness & GPS:
The Alpine Smart Watch has 20 sports modes to choose from including walking, running, cycling, football, yoga, climbing and more. You can also monitor your blood oxygen levels and continuous heart rate to set alerts when you exceed the set rate.

The Alpine Smart Watch also has a GPS feature. You can connect to Strava to monitor your activity.
How to customise your Smart Watch:
A great feature of the Alpine Smart Watch is the ability to customise the theme and background of the display to make it personal to you.

To change the display on your Smart Watch, open the app, tap 'Device', 'Dial Centre' and then 'Online Dial'. From here you can upload or take a photo. Tap 'Sync Dial' to add the dial to your watch.
Water Resistance:
The Sekonda Alpine Smart Watch has a water resistance rating of IP68. This means that it is protected from dust and continuous immersion in water up to 1.5 metres for a maximum of 30 minutes. It is splashproof and showerproof, however we do not recommend wearing it while taking part in swimming or watersports. If you do get your Smart Watch wet, always dry it with a soft cloth and do not use any heated equipment (i.e hairdryers) to dry your watch.
You can change the default language of your watch through the InfoWear app to one of 11 languages English, Simplified Chinese, French, German, Italian, Spanish, Russian, Polish, Portuguese, Hindi, and Japanese.
Weather forecasting:
The weather feature will show you real time updates on the weather and you can also see the forecast for the week ahead by swiping upwards. To make sure the weather app is working, make sure you have enabled your location settings in your smartphone. If the weather information is still not showing please go to the app, go to 'Device', 'Weather settings', and make sure “Weather sync” is switched on.
Music & Messaging:
Control your music, receive message, social media and email alerts to your wrist. To access all this, make sure that your Smart Watch is paired with your Smartphone and that you have enabled notifications within the settings. The watch supports Whatsapp, Facebook, LinkedIn and more.
Extra features:
A hub for all of your essentials, as well as all of the above there are so many more features to discover including Sedentary and hydration reminders, a sleep monitor, camera, alarm, stopwatch, and timer functions. You can also set reminders for medication and take part in guided breathing exercises, all from your wrist.
Gesture control:
When gesture control is enabled your Smart Watch will wake up when you turn your wrist so you can quickly check the time on the go. If you do not want your watch to do this, you can turn off gesture control through the settings on the InfoWear app.
Q: What OS does the Smart Watch run on?
A: Sekonda Alpine Smart Watches run on Dialog 14695.

Q: Which smartphones are compatible with the Smart Watch and where can I download the InfoWear app?
A: Our Alpine Smart Watches are compatible with all smartphones with operating systems Android 5.0 or above or Apple iOs 10.0 or above. You can download the InfoWear app from the Google Play store or the App Store.

Q: How do I connect to the InfoWear app?
A: Always connect your phone to your watch through the app, not your phones Bluetooth settings. Make sure Bluetooth is enabled on your phone, and if you would like to recieve notifications, make sure you have accepted the apps permissions.

Q: How can I reconnect to the app?
A: If you are struggling to reconnect your Smart Watch to the InfoWear app, open the app, tap 'Device' at the bottom of the screen and tap 'Device Management'. Select the Bluetooth name of your Smart Watch and tap 'unbind' and 'Confirm'. Then you will receive a prompt to unpair phone and device, tap OK and make sure you have forgotten the device in your phones Bluetooth settings. Once this is done, you Smart Watch will be ready to reconnect to the app. Please note, if you unbind your device your watch will reset and this can cause data loss.

Q: Does the Alpine Smart Watch have GPS and can it be linked to external apps or equipment?
A: Sekonda Alpine Smart Watches have a GPS feature and can be connected to Strava.

Q: How to sync with Strava app.
A: To connect your watch with the Strava app, open the InfoWear app and tap 'My' at the bottom of the screen. Tap 'Data authorisation' and Strava, then tap the authorisation switch to start sharing your data with the Strava app. Once you have followed these steps your workout data will automatically sync to Strava after every work out.

Q: GPS signal.
A: There are 3 signal bars at the top of the screen, when searching for a signal these bars will move. Once a signal is found, the bars will turn green and the number of green bars shown will indicate the signal strength (1 bar being the lowest and 3 being the highest). If the signal is too weak, the watch will display the message 'GPS signal is weak (Exercise in open area)', this means to get signal you should try again in a less built up area with higher signal strength.

Q: Can I receive messages and answer calls from my watch?
A: You can receive messages and emails to your watch however you cannot make or receive calls.

Q: What are the materials, sizing and strap measurements?
A: Our Alpine Smart Watches have a 50mm plastic case and a black silicone strap. The minimum length of the strap is 161mm and maximum length of the strap is 236mm.

Q: Should the dial be visible at all times?
A: To wake your Smart watch you can press the power button or you can turn on gesture control in the settings to wake the watch with the turn of your wrist.

Q: Can you use Google Pay or contactless payment methods?
A: The Sekonda Alpine Smart Watch does not support contactless payment methods at this time.

Q: Can I get a replacement screen protector or charging cable?
A: If you are in need of a replacement screen protector, please contact our customer services team via the form on the Contact Us page. We also sell charging leads that are longer in length than the standard cable that comes with your Smart Watch which you can find here. Replacement items may come at an extra charge unless the product was faulty.

Q: Does the smart watch use NFC?
A: No, all data will be synced to and from devices using Bluetooth.
If you have more queries that haven't been answered in this blog post, please reach out to our customer services team via our Contact Us page, or check out the Alpine Smart Watch instruction manual.