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Quick guide to Active Plus Smart Watches

Words by Sekonda
July 09, 2023 | 5m
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Quick guide to Active Plus Smart Watches
The Active Plus Smart Watch
Our new Active Plus Smart Watches are Smart enough to keep up with your busy day to day life. And, because every second counts, we've put together a quick guide to help you get started.
Only here for the FAQ's? Click HERE.
Looking for the instruction manual?
Getting Started:
Charging and synchronising your Smart Watch:
Before using your Active Plus Smart Watch for the first time, please ensure you charge the watch for at least 3 hours using the magnetic USB cable provided. Then, to turn on your Smart Watch, press and hold the button for 5 seconds until the home screen is displayed.

Download the HitFit Pro app on your smartphone and pair your watch with the app. To do this first you must open the app and accept the permissions. From there you can choose whether to create an account or continue as a guest, enter your personal information and set goals i.e how many steps you'd like to achieve per day. The app will then scan for devices to connect to. Your Active Plus Smart Watch will have its own unique Bluetooth name starting with 'Sekonda' followed by letters or numbers. Select the correct name and your watch will connect with your phone.

Once your phone is paired with your Smart Watch you can synchronise the data as recorded. To do this, go to the app and swipe downwards on the home screen and 'syncing' will be shown at the top of the page. Remember to sync your watch daily so you don't lose any of your activity or progress data!
Fitness.
The Active Plus Smart Watch has 14 sports modes to choose from including walking, running, cycling, rowing, HIIT, football, yoga, tennis, cricket and more. Once a sports mode is selected, your Smart Watch will record data such as time, heart rate, steps, and calories burnt. To stop recording data, press the lower button on the side of your watch.
How to customise your Smart Watch:
One of the best features of a Smart Watch is that you can customise your display with any image or theme you want. To change the display on the Active Plus Smart Watch, open the app and tap on the watch face icon in the bottom right of the screen. Then tap 'create your own watch face' 'use favourite photos as watch face background', and 'history'. From there you will be able to either take a photo or access the gallery from your phone to select an exisiting image. You can also select the colour and positioning of the time/date and then when you're happy with the look of your display, tap push to see it on your watch.

The Active Plus Smart Watch also has interchangeable straps, so you can switch up your look easily for any occassion or activity. The Active Plus Smart Watch will fit with any 22mm straps which you can find here.
Water Resistance:
The Sekonda Active Plus Smart Watch has a water resistance rating of IP68. This means that it is protected from dust and continuous immersion in water up to 1.5 metres for a maximum of 30 minutes. It is splashproof and showerproof, however we do not recommend wearing it while taking part in swimming or watersports. If you do get your Smart Watch wet, always dry it with a soft cloth and do not use any heated equipment (i.e hairdryers) to dry your watch.
Language:
You can change the default language of your watch through the HitFit Pro app to one of 17 languages including English, Spanish, Polish, Portuguese, German, French, Czech, Slovakian, Hungarian, Italian, Romanian, Turkish, Croatian, Dutch, Danish, Estonian and Greek.
Weather forecasting:
When connected with the app, your Smart Watch can give you real time weather updates. If the forecast appears wrong, try syncing your watch again. If this doesn't fix the problem, make sure that you have enabled your location in your smartphone settings and also within the app.
Music & Messaging:
Control your music, receive message, social media and email alerts to your wrist and even dial calls from your watch. To access all this, make sure that your Smart Watch is paired with your Smartphone and that you have enabled notifications within the settings. The Active Plus Smart Watch supports Whatsapp, Facebook, LinkedIn and more.
Extra features:
Your new Smart Watch is a hub for all of your essentials. It doesn't just count your steps and tell the time, it can do so much more. Extra features include sleep monitoring, alarm, timer, countdown, calculator and calendar functions. Find my watch and find my phone and health features such as heart rate monitor, blood pressure and blood oxygen monitoring, hydration and sedentary reminders, guided breathing exercises and even more.
Always on display:
You can choose between having an always on display or whether to use gesture control. With gesture control, your Smart Watch will wake up with the turn of your wrist. Or, you can choose the 'always on' display; in the settings you can choose from 5, 10, or 20 minute screen time or choose always on. If you do set your Smart Watch to have an always on display, please be aware that this will cause the battery of the watch to run out quicker. You can also set a 6 digit password to access your Smart Watch.
FAQ's:
Q: What OS does the Active Plus Smart Watch run on?
A: The Active Plus Smart Watch runs on Reltek 8762DK OS.

Q: Which smartphones are compatible with the Smart Watch and where can I download the HitFit Pro app?
A: The Active Plus Smart Watch is compatible with all smartphones with operating systems Android 7.0 or above and Apple iOs 12.0 or above. You can download the HitFit Pro app from the Google Play Store or the App Store.

Q: Does the Active Plus Smart Watch have GPS and can it be linked to external apps or equipment?
A: The Active Plus Smart Watches do not have GPS or work with external apps or external monitors such as Strava or chest straps. However when using sport mode your distance will be tracked and you can get real time weather updates to your watch by enabling your location settings in the HitFit Pro app.

Q: Can I receive messages and answer calls from my watch?
A: You can receive messages and emails to your watch and you can also dial a call from your Smart Watch too.

Q: How can I make calls from my watch?
A: First ensure that you have enabled all permissions for Bluetooth calling to work.
For IOS: Go to the Bluetooth menu in your settings, click the (i) icon next to your Smart Watch Bluetooth name to enter the settings and sync your contacts.
For Anroid: When connecting to your Smart Watch, make sure the Bluetooth pairing requests and access to contacts is enabled.
If the Watch disconnects, go to your phones settings, find your Bluetooth menu and tap your Bluetooth name to reconnect.

Q: How do I dial calls and create favourite contacts?
A: Before dialling a call, make sure you are connected to audio Bluetooth. If you need to enter * or #, press and hold number 7 and number 9 on the keyboard for 2 seconds.
You can add favourite contacts via the HitfitPro app. Your selected contacts will be automatically synced to your watch and a maximum of 10 contacts can be added. If you wish to remove a contact, go to the app and swipe left on the contact you want to remove. To access your favourite contacts on your Smart Watch, select frequent contacts on your Smart Watch menu then select the contact you wish to call.

Q: What are the materials, sizing and strap measurements?
A: The Active Plus Smart Watches have 45mm ion-plated silver alloy cases with 1.5 inch, upgraded screen resolution, fully interactive touchscreens. The straps are 22mm in width and we have both stainless steel bracelet options and leather strap options, but the straps are interchangeable and we have lots more 22mm strap options available here.

Q: Should the screen be visible at all times?
A: One of the features of the Active Plus Smart watch is an always on display. In the settings your can choose to set your screen time (how long the screen is displayed for) from 5/10/20 minutes or an always on display. Please note, if your choose an always on display, this will effect how quickly your Smart Watch runs out of charge. You also have the option to control the wake of the screen by the turning of your wrist. This is called gesture control and can be activated in settings.

Q: How can I control the always on display?
A: The always on display is intended for essential use and should be used accordingly. The battery life of your Smart Watch will be significantly reduced by using the always on function.
After you turn on the always on display, you can set the always on time according to your preference. Access the shortcut menu by sliding the screen down and tapping the always on display icon. The watch will display time options and you can choose from 5 minutes, 10, 15, 20 or always on. When you have enabled the always on display function, the power button should not be used to turn the screen off as this will disable the function.

Q: Can you use Google Pay or contactless payment methods?
A: The Sekonda Active Plus Smart Watch does not support contactless payment methods at this time.

Q: Can I get a replacement screen protector or charging cable?
A: If you are in need of a replacement screen protector, please contact our customer services team via the form on the Contact Us page. We also sell charging leads that are longer in length than the standard cable that comes with your Smart Watch which you can find here. Replacement items may come at an extra charge unless the product was faulty.

Q: Does the smart watch use NFC?
A: No, all data will be synced to and from devices using Bluetooth.
If you have more queries that haven't been answered in this blog post, please reach out to our customer services team via our Contact Us page, or check out the Active Plus Smart Watch manual.